Important information 
    Please take a moment to read the following information.

    Safety first!
    Napo Wildlife Center is equipped and maintained to cope with the most challenging conditions, manned by experienced and conscientious staff and expedition leaders who guarantee unmatched attention to your personal security. 
    Canoes used for daily shore landings are rugged and versatile, driven by experienced paddlers in a responsible manner. Fire extinguishers can be found in cabins, public areas, and staff and power rooms. HF radio and mobile phones are in contact with our operations office. In case of serious emergencies, we can call helicopter assistance for evacuation. For minor emergencies, a medical center lies 30 minutes away.

    Traveler precautions
    As when traveling anywhere in the world, travelers must exercise common sense and caution at all times. Tourists should stick to set travel arrangements and avoid unknown areas. Always keep a photocopy of your passport, airline tickets and a record of your travelers' checks and credit card numbers separate from where you keep the originals.
    Traveling to Ecuador doesn’t usually require a Visa, but check with your consulate. 
    IT IS YOUR RESPONSIBILITY TO HAVE THE CORRECT TRAVEL DOCUMENTATION.

    Health
    We recommend you contact your family physician, or your local travel clinic for the most up-to-date health information at least one month before departure.  For your own safety, please advise us of any medical or food condition that may affect you while traveling.
    If you are carrying prescription medication or require particular assistance, please bring with you a signed and dated letter from your physician stating health problems and dosage requirements for any medication, to be provided to our doctor on board as well as to medical authorities in case of an emergency.
    We suggest that you confer with your own physician to be sure your routine immunizations are up-to-date before traveling. Older travelers may wish to consider preventive measures against influenza and pneumonia. If you are particularly sensitive to heat, this may not be the trip for you.
    • Important note: Traveling through Amazonia often requires proof of Yellow Fever vaccination. Please ensure your vaccinations are up-to-date and that you are carrying your certificate with you during your travels.

    Fitness and Mobility
    A minimum level of fitness and mobility is required to participate in our programs. Guests must be able to walk without the aid of another person, climb stairs, step on and off small boats, and carry their own luggage. Travelers over the age of 70 or travelers with a pre-existing medical condition have been required to complete a short medical questionnaire, which must be signed by their physician. This is to ensure that senior travelers have the necessary fitness and mobility to comfortably complete their chosen program. Our excursion leaders work hard to ensure that all our travelers are catered for equally, but please note that it is not their responsibility to help individuals who cannot complete the day's activities unassisted.

    Food
    All meals are included during your stay at Napo Wildlife Center. Drinks are extra. Our chefs provide a variety of excellent local, national and international dishes, and a wide selection of alcoholic beverages are available. For the preparation of all food, including salads, juices, and ice, we use purified bottled water.

    Expedition team
    A carefully chosen expedition team will lead your adventures at Napo Wildlife Center. Recruited not only for their local knowledge and wealth of experience but also for their great love of the Amazon, they will fill you in, in the field and during lectures, briefings and discussions, on everything from ornithology, biology, geography, geology, history to ecological and social concerns (and much more).

    Money
    How much money you bring is obviously a personal matter. If you intend to purchase souvenirs, or if you enjoy dining out, we would recommend that you take much more than suggested daily averages. Credit cards and debit cards are very useful for cash advances, Visa cards being the most widely accepted. ATMs are widely available in Quito, but check your card’s validity in Ecuador with your bank. You should be aware that to purchase products or services on a credit card a fee of 5%-10% usually applies. Do not rely on credit or debit cards as your sole monetary source. 

    Tipping
    Tipping is an expected component of your tour program, if not an expression of satisfaction to those who have assisted you on your tour.
    For your convenience, we include the following gratuity suggestion based on past experience at NWC:
    Naturalist Guides:          $10/night per guest
    Local Guides:                 $10/night per guest
    Staff Members.               $5/night per guest

    Please tip guides personally.  There is a tipping box located at the bar for staff members.  This does not include tips you may wish to leave the bartender.



    Respecting our home
    You may want to read through the following criteria as to what we consider will help minimize your environmental footprint at Napo Wildlife Center.
    Avoid devices that make foreign sounds in protected areas.

    Don’t smoke in canopied forest or near wildlife.

    Whisper and try to keep movement to a minimum near wildlife, especially when animals are at earshot.
    Do not wear perfume or perfumed sprays as the sweet scent can attract insects.
    Don’t throw or drop anything along the trails, even biodegradable food.
    Avoid bright colored shirts while in the forest, as they may scare the animals.


    Experiencing the jungle with the best
    Napo Wildlife Center boasts a first-rate, dedicated staff, highly experienced in jungle tourism, emergencies and guests service, who will be available at all times to share their knowledge, enthusiasm and commitment to the environment with you. 

Office in Quito, Ecuador: Yánez Pinzón N26-131 y La Niña Edificio Las Carabelas, Office 101 Phones: 593-2-600-5893 / 593-2-600-5819 EMERGENCY PHONE: 593-9-275-0069

Working hours:  Monday through Friday from 08:30 to 17:30 (local time)